Accounts Receivable Accountant (OTC Specialist)

Job Description

As the Accounts Receivable Accountant OTC, you will play a crucial role in contributing to and supporting the efficient operation of the Accounts Receivable / OTC (Order to Cash) department. Your responsibilities encompass various aspects of Billing and Collection, with a specific focus on payment posting, Billing and Credit Control collection activities. You will ensure that all tasks are performed to the highest standards.

Guided by the OTC Supervisor, your main role is to ensure the punctual delivery of OTC processes, meeting Service Level Agreements for a seamless and efficient customer experience. Additionally, you collaborate closely with the OTC Supervisor, offering insights for optimal delivery solutions aligned with progressive Order to Cash services. Your ability to identify and implement process efficiencies is regarded as a valuable asset in this position.

Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Business partner with all hotel finance team members and a broad range of internal and external stakeholders, including Commercial and Operations.
  • Ensures that all necessary supporting documentation is submitted with invoices to substantiate charges and ensures payment is collected in a timely fashion
  • Follows up the collection of inter-hotel billings and Hilton Honors redemptions
  • Prepare month end aging reports and ensure all reports reconcile and balance against the general ledger
  • Ensure SOX compliance for Accounts Receivable function
  • Maintain good communication and working relationship with hotel teams
  • Effective collection efforts in reducing DSO days and highlight issue accounts to OTC supervisor and hotel team
  • Monthly balance sheet reconciliations for Accounts Receivable related balance sheet accounts
  • Ensure a smooth operation of billing and collection in full compliance with the policy, regulatory and contractual framework.

Perform any additional tasks as assigned to ensure effective operations of the CoE

The success in this role will demonstrate itself through the following attributes and skills:

  • Excellent communication skills, both written and verbal
  • Proactive and self-starter
  • Organised and ready to meet tight deadlines and work under pressure
  • Inquisitive by nature – willing to learn and ready to challenge the process
  • Ability to work cohesively with others, both in the office and remotely with hotel team members
  • Ability to learn multiple systems to provide support, therefore must be willing to accept new challenges
  • Accounting knowledge, in particular Accounts Receivable
  • Systems knowledge, in particular Navision, OnQ/OA, Opera and Excel. NAVISION EXPERIENCE WILL BE PREFERRED

Required Qualifications:

  • Minimum Education: High school graduate
  • Minimum Years of Experience: 2 years as an AR Accountant
  • Fluent in English

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!