Assistant People & Culture Manager

Job Description

To assist the Director of People & Culture in the smooth running of the P&C function within the hotel ensuring best practice is followed at all times


  • Ensure that all Managers and colleagues follow the correct P&C procedures and that proper documentation is received
  • Process any status changes, promotions, new hires and other ad-hoc requests in the HRIS on a monthly basis
  • Prepares all letters related to status changes and any other ad-hoc letter requests
  • Ensure established standards and processes for financial matters are followed correctly
  • Conduct exit interviews for colleagues at levels 1 – 4
  • Assist in dealing with all colleague related queries at all levels
  • Ensure that annual and probation period appraisals are completed on time
  • Assist the People & Culture Director with all disciplinary and grievance issues
  • Assist the People & Culture Director with staff related investigations as and when required
  • To oversee the operation of the hotel cafeteria and ensure proper tracking and invoicing is in place, as well as hygiene and quality standards are followed
  • Liaise with catering contractor for special events, theme days, etc.
  • Ensures that monthly engagement activities take place and assists the HRC arrange and coordinate these events / meetings
  • Assist in all recruitment related activities and conduct screening and panel interviews, manage requisitions and candidate pools
  • Analyze and complete any HR monthly reports such as HR Statistics, Turnover, Exit Interview reports and any other reports as requested by the People & Culture Director.
  • Ensure annual HR event calendar is prepared and followed
  • Run the Welfare Committee and liaise with Management
  • Assist with the Annual Budget preparation manning and expenses
  • Prepare and submit monthly forecast and expense reports as requested
  • Ensure departmental communication meetings are scheduled, prepared and attended
  • Counsel & advise all colleagues on matters of their employment
  • Assist in Strategic Planning of the division
  • Represent the division in Senior Level meetings in absence of HRD
  • Lead the division in absence of HRD





  • Excellent written and verbal communication skills
  • Understanding and ability to work in a multicultural environment
  • Ability to help lead and manage a team
  • Foster positive working relationships with colleagues at all levels
  • Build excellent rapport with other departments, suppliers, contractors, reps of owning company, etc.
  • Must be confidential in all Human Resources matters
  • Ability to handle a number of projects at one time
  • Must be computer literate in Microsoft Office applications


  • Degree in Business Administration majoring in Human Resources


  • Minimum 5 years experience in an HR supervisory position ideally within a 5-star hotel