Assistant Restaurant General Manager

Job Description

Lead, train and inspire the outlets team towards service excellence.
Plan and coordinate with other leaders to ensure smooth operations and improve guest experience across all outlets as per the Sofitel standards.
Allocate tasks, supervise and oversee all activities within the outlet.
Consistently seek out creative ways to improve departmental profit by increased capture of covers, average check growth through up selling, and performance management.
Engage the team in new methods to improve processes and enhance guest experience.
Follow outlets policies, procedures and service standards

Qualifications

2-3 years’ experience as a leader preferably in a fast paced premium property
Excellent knowledge in Food & Beverage including bar operations.
Computer literacy an added advantage and previous use and mastery of point of sale system required
Ability to focus attention on guest needs, remaining calm and courteous at all times
Service focused personality with strong interpersonal and problem solving abilities
Ability to work well under pressure in a fast paced environment
Ability to work cohesively and collaboratively as part of a team