Banquet Attendant

Job Description

Novotel World Trade Centre is looking for an experienced Banquet Attendant who will be responsible for setting up banquet rooms, serving food and beverages, clearing tables, and providing excellent service to guests during events such as meetings, conferences, and parties.

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Job Description
Setting up banquet rooms according to event specifications
Serving and clearing food and beverages during events
Ensuring the quality and presentation of food and beverages
Providing exceptional customer service to guests
Assisting with event coordination and logistics
Cleaning and maintaining banquet areas before, during, and after events
Assisting with room set-up and breakdown before and after events
Ensuring proper hygiene and sanitation standards are maintained in banquet areas
Working closely with the kitchen staff to coordinate food service timing
Providing assistance to guests with special dietary needs or requests
Handling guest inquiries, feedback, and complaints professionally and promptly
Assisting with inventory management and restocking supplies during events
Communicating effectively with the event coordinator, kitchen staff, and other team members to ensure smooth operations
Previous experience in banquet service or hospitality industry preferred
Strong communication and interpersonal skills
Ability to work in a fast-paced environment and under pressure
Attention to detail and a focus on customer satisfaction
Ability to lift and carry heavy trays and equipment
Willingness to work flexible hours, including evenings, weekends, and holidays
Additional Information
Your team and working environment:

Diverse, young and vibrant team