Company Description
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo – Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Willow Stream Spa and the Fairmont Falcons Kids’ Club.
Job Description
Warmly welcoming every guest and establishing a professional connection by respectfully interacting with them and understanding their needsCheck identification of the guest to make sure they meet age requirements for purchase of alcohol and tobacco products.Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes.Prepare alcohol or non-alcohol beverages.Service Wine and Beer to guests.Arrange bottles and glasses to make attractive displays.Assess customers’ needs and preferences and make recommendationsAbility to Sell or influence others for up selling and suggestive selling.Provide recommendations and suggestions to guest for choosing Drinks and Snacks.Serve customers in a friendly and helpful manner.Keep the bar counter and work area neat and clean at all times.Provide guidance to guests on resort activities, dining options and general resort and Regional information.Determine when a customer has had too much alcohol and if required refusing any further serving on a polite way.Demonstrate a thorough knowledge of food and beverage products, menus and PromotionsEnsure bar always will remain clean and tidy during the service and after the service.Clear ashtrays as and when required.Wash glassware and utensils after each use.Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. if required.Perform physical activities such as lifting and stooping.Maintain liquor, tobacco inventories and consumption.Collect payment for drinks served and balance all receipts.Handle an assigned house bank and follow all cash handling procedures as per hotel standard.Prepare inventory or purchase requisitions as needed to replenish supplies.Ensure that the assigned bar area is fully equipped with tools and products needed for Mixing beverages and serving guests.Stay guest focused and nurture an excellent guest experienceComply with all food and beverage regulationsPerform other duties as and when assigned by the hotel management.Must be able to communicate in English writing and speaking and other languages are advantages. Good personality and Positive interpersonal skills required.Other duties as assigned
Qualifications
Social and outgoing person, with a passion for serviceExcellent communication and organizational skillsStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work cohesively as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
Visa Requirements: Please note that you must be eligible to live and work in Dubai.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS