Bell Attendant

Job Description

Always lending a helping hand with a smile. As a Bell Attendant, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as they arrive.

What you will be doing:

Timely delivery of guests’ luggage, messages and any other items for delivery within the property
Personalize guests’ orientation of their room in a professional, friendly and engaging way
Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests

Resolve guests complaints/ requests and liaise with the department concerned to ensure immediate follow-up.

Report any unusual occurrences or requests to the Concierge desk.

Qualifications

​​​​​Your experience and skills include:

Prior experience in a similar role with good communication skills.
Pleasant personality and positive attitude.
Highly responsible & reliable.