Company Description
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo – Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai – The Art Of Well Being and the Fairmont Falcons Kids’ Club.
Job Description
Verifying, monitoring, and reviewing all hotel revenue reports and audit reports.Ensuring that daily revenues and settlements are in balance.Summarizing revenue and settlement information in a Journal Entry format associated with the proper back office chart of account numbers and descriptionsMust have a commitment to follow all local corporate policies and procedures as they relate to Income Audit.Must work in a safe, prudent, and organized manner.Prepare and ensure Daily Flash Report is timely and accurate as per policy.Ensure that banquet department’s revenue postings are correct by reconciling the banquet “Event short list” report which is provided by the Banquets manager on a daily basis. Follow-up on errors and discrepancies.Verify the balance of all interface postings to ensure all revenues have been posted.Verify and/or reconcile all revenue centers as reported in the Income journal dailyReview housekeeping discrepancy reports and file in the daily operations package.Review and balance rebates, paid outs and miscellaneous charges to the PMS.Ensure all miscellaneous/allowance/paid/house charges are approved and complete with adequate explanationsReview F&B voids to verify authorization and adequate back up information. F&B void reports to be filed in the daily operations package.Verify all negative postings, all rate variances, and all F&B Discount reports. Negative posting report should be filed in the daily operations package.Prepare extension wise telephone reports and submit to all departments to review. Make sure all departments return the checked reports.Ensure that all credit card transactions are recorded correctly and payments are allocated using the corporate reconciliation template.Handling of credit card reconciliation discrepancies in a timely manner.Handling promptly all guest issues and disputes, including credit card inquiries and charge backs. Make the appropriate corrections as required after obtaining the Director of Finance’s approval.Review of No-Show reports and to ensure that all “chargeable” No Shows has beem charged. No show report is retained with the daily operations package.Review foreign currency rate changes for accuracy and file in daily operations package.Prepare and maintain:To ensure comp & entertainment checks are properly accounted for and name of guest and purpose of entertainment are indicatedEnsure sale of gift certificates is properly accounted for and utilization of gift vouchers is administered accuratelyTo assist the General Cashier in performing surprise float countsCompleting various reports as required by management depending on the needs of the hotel operations.Completing various other tasks and duties as required by managementOther tasks as assigned.
Qualifications
At least 2 years of experience in the roleDiploma in a relevant fieldComputer literate (Microsoft Office, FMC, Opera)Strong oral and written communication skillsExcellent organizational skills
Additional Information
Visa Requirements: Please note that you must be eligible to live and work in Dubai.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
