Job Description

Ensure that the surrounding areas in the lobby level and main entrance are clean
Transport departing guests’ luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for.
Ensure that luggage has been stored safely according to prescribed procedures
Assist guests with directions within the hotel (i.e. guide them to their room, a restaurant etc.)
Consistently offer professional, friendly and engaging service


Flexibility to respond to a range of different work situations
Ability to work in a team-oriented, high-volume, fast-paced, guest-centric environment
Must have the ability to multi task
Ability to work under pressure

Additional Information

Directly opposite to The Dubai Mall, the iconic Burj Khalifa, 10 minutes walk to the Dubai Metro Station and within a few minutes’ drive to DIFC, World Trade Centre and just 15 minutes’ drive from Dubai International Airport, Swissotel Al Murooj is located in downtown Dubai, one of the city’s favoured destinations for business or leisure.