Gym Attendant

Job Description

To identify and report hazards and maintenance requirements in the work place and immediately report to the Recreation Supervisor
To check your area on a daily basis. To make sure that it is safe, clean and fit for guests use
To assist the guests with towels and bathrobes
To be fully aware of the gym products and procedures
To attend daily briefings
Ensure all opening up, closing down procedure are adhered to daily in order to offer smooth efficient service
To be fully aware of and work in accordance with the Standard Operating Procedures and Emergency Action Plan for your department
Ensure all areas are clean and all gym equipment is in full working order

Training

To attend and participate in departmental and hotel training to ensure consistent delivery of product & service standards
Complete training targets each month and be actively involved in any training organized by the department / hotel
Complete Personal Training Records (Training Book)
Health & Safety

Give immediate First Aid in the even of an injury or trauma
To be fully aware of the fire emergency evacuation plan and health and safety regulations
To ensure that all accidents, incidents and hazards are reported immediately
To ensure that all equipment and furniture is clean and well maintained and that any hazards are repaired or removed from the operation
Be fully conversant with the emergency procedures and your responsibilities in the event of any emergency
General

Promote a professional image and give full co-operation to all clients with a prompt, caring and helpful attitude
To work as a team with all colleagues to ensure equality in the workplace is maintained without racial or sexual discrimination
To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures
Maintain professional confidentiality and never disclose any information relating to the Hotel / Club’s internal affairs
Meet all legal requirements under U.A.E law and company policy
To comply with statutory & legal requirements for fire, health & safety and employment
To report for duty in good time, clean & tidy and wearing the correct departmental uniform standard
To give full co-operation to any colleague requiring assistance in a prompt, caring and helpful manner and to be flexible in assisting around the Hotel in response to business and client’s needs
To assist in creating an environment which promotes staff morale, encourages employees to have pride in their department and their skills ensuring maximum efficiency
To assist in the delivery of departmental service standards
Any other duties as and when requested by the Director of Recreation
Key Competencies

Customer Focus

Actively seeks feedback from customers rather than wait for complaints
Critically evaluates one’s own performance and consistently sets high standards
Insists on clarity of roles, functions and tasks
Sets up and maintains systems of information, ensures procedures are being followed
Consistently produces error free output
Is always concerned with maintaining standards accuracy and quality
Team Work

Willing to share freely knowledge, information, ideas and experience to assist others
Gives credit and recognition to others
Talks frequently about the importance of considering other departments as part of the overall team
Works with and supports others as part of a team both within and across functions
Understands the needs to work together to create an environment of cooperation and mutual responsibility
Encourages two-way communications, confirms the message has been understood and seeks feedback
Convey a message, verbally or in writing to both individual and groups
Shows awareness / sensitivity/ tolerance towards cultural differences by moderating own cultural behaviors
Encourages teamwork within the team as well as with other teams, departments and divisions
Qualifications
Minimum 1 year experience as similar role
Safety oriented First Aid
CPR ‑ Basic Rescuer
Additional Information