Hostess (Russian Speaker)

Job Description

  • To be familiar with all food and beverage items on the outlet menu.
  • To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.
  • To take food and beverage orders from guests, upselling wherever possible.
  • To utilize the outlet point-of-sales system as prescribed
  • To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.
  • To serve food and beverages according to the standards established.
  • To clear tables and removes dirty dishes to the dish area.
  • To complete opening and closing duties as assigned.
  • To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
  • To follow presentation guidelines as established by the Food & Beverage Manager.
  • To maintain the assigned station / section in a clean and orderly manner at all times.
  • To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate.
  • To make sure that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.
  • To work in a supportive and flexible manner with other employees and other departments, in a spirit of “We work through Teams”.
  • To treat all operating equipment and supplies carefully to minimize damage and reduce wastage.

Qualifications

  • Has at least a Diploma in Hospitality management or other relevant fields.
  • Has minimum of 1 year of solid experience as a Hostess.
  • Has high understanding of restaurant etiquette.
  • Has English communication in both written and spoken.
  • Has ability to provide top-notch customer service in a fast-paced environment.
  • Has strong Food & Beverage knowledge, excellent customer service and good communication skills.
  • Has positive attitude and interpersonal skills