Sales Manager Leisure

Job Description

A Sales Manager Leisure analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

What will I be doing?

As Sales Manager Leisure, you will analyze local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

Analysis local market trends and competitor activity to identify business leads.
Prepare company contracts for the hotel in accordance with current business and pricing conditions.
Actively seek out potential leisure clients through various channels such as travel agencies, tour operators, online travel platforms and direct marketing campaigns.
Building and maintaining strong relationships with existing and potential leisure clients. This involves understanding their needs, providing excellent guest service, and ensuring their satisfaction to encourage repeat bookings and referrals.
Negotiate terms and contracts with leisure clients, aiming to secure bookings at favorable rates while maximizing revenue for the hotel. They are responsible for closing deals and finalizing agreements in line with the hotel’s pricing and revenue goals.
Sales Managers Leisure work closely with other hotel departments such as marketing, reservations, and operations to ensure seamless coordination in delivering services to leisure guests. They communicate client requirements and preferences to relevant departments to ensure smooth execution of bookings.
Staying updated on industry trends, competitor activities, and changes in guest preferences is essential. Sales Managers Leisure conduct market research and analyze data to identify opportunities for growth and adaptation in the leisure segment.
They may represent the hotel at trade shows, Sales events, and networking opportunities to promote the hotel’s leisure offerings and expand its client base.
Produce accurate and timely reports that meet the needs of the Sales Director and Senior management to include the reporting of appointments, calls made and business leads.
Answer clients queries in a prompt and professional manner

What are we looking for?

A Sales Manager Leisure serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude and good communication skills.
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree-level qualification in a relevant field
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.