Spa Therapist

Job Description

  • At all times you must be representative of the qualities of someone delivering luxury service standards. To provide warm, welcoming service without compromise to all guests.
  • Primary focus on sense of guest arrival/departure, hands-on treatment, cleanliness, room ambience, and overall spa experience. Empathetic, friendly, and able to make people feel beautiful inside and out.
  • Establish a long term relationship with customers.
  • The leading expert in all areas of retail and treatments. Able and available to answer any questions that guests may have and give them extensive feedback and demonstration if applicable; with an ability to execute suggestive and add-on sales.
  • Takes control of rebooking guest after treatment.
  • Perform treatment most suited to guest utilising a range of techniques.
  • Knowledgeable about all aspects of treatments, spa therapy and the facility
  • Monitors, maintains and re-stocks assigned room with products, supplies, disposables and work tools.

 

Qualifications

 

Certified as Spa Therapist

With 2-5 years of experience in the same field in hotel industry

With good English communication skills

With pleasing personality and a well focused individual

Able to handle pressure at work and capability to multi-task