• Department Food & Beverage

Passionate about guest interaction, food and beverage? Barista, you create unforgettable experiences for our guests.

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and the opportunity to earn qualifications while you work
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

  • Maintain available to provide assistance for any matter related to making the stay of the hotel guest a pleasant and memorable one
  • Welcome guest upon arrival
  • Escort guest to their room, explain room and hotel facilities and offer assistance
  • Keep abreast all hotel promotions, product knowlege, VIP arrivals and upcoming events
  • Maintain continuous contact with hotel guest to ensure that any problem or complain are handle
    efficiently and courteously.
  • Show fullest cooperation and respect within the team and other departments.
  • To prepare and serve beverage orders according to recipes and service standards.
  • To be fully knowledgeable about all bar products.
  • To be able to up sell each time with each customer.
  • To provide high personalized standard of quality and efficient / friendly service.
  • To prepare mise-en-place and perform side duties.
  • To collect all general requisitions and food and beverage requisitions.
  • To have a thorough understanding and knowledge of all beverage items and prepare garnishes accordingly
  • To handle guest enquiries in a courteous and efficient manner.
  • To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
  • To provide friendly, courteous and professional service at all times.

Your experience and skills include:

  • Service focused personality is essential and a passion for everything food and beverage
  • Previous experience in a similar role is an asset
  • Strong interpersonal and problem solving abilities and the ability to lead by example

    Our commitment to Diversity & Inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.