Company Description
Fairmont Fujairah Beach Resort, an idyllic luxury resort in the United Arab Emirates.
Nestled amongst the hidden valleys of the majestic Al Hajar Mountains, Fairmont Fujairah Beach Resort lies along the coastal region of Dibba, the second largest town in the emirate of Fujairah. Set against a dramatic backdrop of rugged terrain, travelers can expect to discover a destination lauded for its natural beauty, with archeological and heritage sites all within easy accessibility from the resort.
Job Description
Passionate about Guest experience? As a Front Desk Agent, you will work with your team to create unforgettable experiences for our guests.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
- Prepare for daily arrivals in terms of room allocation and checks traces for any special requests of the guests.
- Provide a warm welcome to the guests, register and process check in for all arrivals and update the guest information in the system.
- Be accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon the departure of the guests.
Qualifications
Your experience and skills include:
- Previous experience in a similar role is an asset in a 5 star hotel setting
- Strong interpersonal and communication skills with a passion for service
- Service focused personality is essential; experience is an asset
- Prior Front Desk or related Hotel Experience
- Prior experience working with Opera or a related system
- Fluency in English and Russian language is a must
Additional Information
All your information will be kept confidential according to EEO guidelines.
