GUEST SERVICE AGENT (RUSSIAN SPEAKER)
Full time @Address Dubai Marina posted 3 months ago in Hotels & Resorts Shortlist Email JobJob Detail
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Job ID 17529
Job Description
Company Description
We bring to you and your family an Arabian hospitality at its finest with an atmosphere
of pure luxury and magic. It is in Marjan Island Resort & Spa, managed by Accor
that you will find the best of both worlds, a luxury 5- star establishment standards and
a canvas of true Arabian tradition.
Job Description
We are looking for an enthusiastic and professional Guest Services Agent at Marjan Island Resort & Spa. The moment a guest steps into our hotel, you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.
Responsibilities include:
- Providing an outstanding guest welcoming experience by demonstrating care, a commitment to service excellence, and maintaining the front office and reception operational standards
- Meeting guests and customers when they arrive and ensuring they are settled in their rooms
- Maintaining professional, open, and honest communication to assist guests and make accurate bookings
- Availability to work shifts between Monday to Sunday
- Immaculate personal presentation.
- Professional interpersonal and communication skills.
Qualifications
- Candidate must have UAE experience in a five-star hotel.
- Must be able to communicate in English
- With a pleasing personality, good customer service
- Russian Speaker candidate preferred
Additional Information
“Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
What’s in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS”
