Residence Liaison, The Royal Residences

Full time @Sheraton Jumeirah Beach Resort in Hotels & Resorts Email Job

Job Detail

  • Job ID 16761
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Job Description

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.

Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world’s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.


About the role


The Residences Liaison plays a vital role to the success of Atlantis The Royal Residences and to the execution of the day to day Residential Operations. The Liaison is the focal point of contact for the owners for any request and need that they may have. The Liaison is the key player of executing amazing experiences and everlasting memories. You will assist with all queries, plans or arrangements of the residence owners and provde them with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities. The Liaison must anticipate service needs, including asking questions to better understand needs, spotting personal preferences and acting on them whenever possible.


About you


The right candidate must have at least 2 years hotel experience in a luxury environment, ideally in a residence support function. You will have excellent communication skills, demonsrate focus on exceeding guest expectations and be comfortable dealing with challenges in a creative way on a daily basis. Previous experience in guest relations, concierge or butler services is preferred. Fluency in Russian language will be a big plus.



Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.

Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

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